Return Policy

RETURN POLICY

All sale items are final sale and can not be returned. During Black Friday, Cyber Monday deals, and any other yearly sales there will be no returns or exchanges

  • Product(s) must have all tags still attached, including the plastic liner within the suit bottoms.
  • If product(s) have been washed, used or worn, they can not be returned.
  • We do not accept products that have make up, deodorant, hairs, or self tan on them. The product(s) will be sent back to you at your expense with no refund.
  • We do not accept products that smell like smoke, perfume, body sprays, or creams. The product(s) will be sent back to you at your expense with no refund.
  • Product(s) must be returned within 14 days of receiving the item(s).
  • Any shipping fees incurred are not covered/reimbursed by Kefi Swimwear.
  • If you choose to ship your package with Priority or Express shipping, any customs fees incurred will be charged back to you or subtracted from the return value. To avoid this, please use local post options instead of carriers like UPS.
  • It is important to retain your proof of postage as Kefi Swimwear cannot be held liable for items that are not returned to us.
  • Any mistakes resulting in an order being Returned to Sender will result in the re-shipment of your package. Before your package can be re-shipped, you will be invoiced for the new shipping charge.
    • TIP: create an account on our website to avoid any mistakes in shipping information and to ensure a faster checkout.
  • Returns are processed by our small team and can sometimes take 1-2 weeks after the package arrives.

HOW DO I MAKE A RETURN?

Please email support@kefiswimwear.com for further instructions on how to make a return.

Please note all returns will incur a $5 restocking/processing fee. 

EXCHANGES

AT THIS TIME WE DO NOT OFFER EXCHANGES because we cannot promise your size will be available. Your best option is to make a new order of the size you want, and then return the size that does not fit.